Experts Offer Tips for Coping Emotionally After Traumatic Events

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By KIANNA GARDNER
Cronkite News

PHOENIX — Those impacted – directly or indirectly – by traumatic events such as the recent Las Vegas shooting can experience changes in their mental health for days, weeks and even years after the fact.

Everyone experiences tragedy a little differently and will have varying symptoms and coping methods, mental health experts said. Continue reading

5 Ways to Get Ready for Customer Service Week

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Each year companies around the country renew their commitment to delivering great customer service during the national celebration of Customer Service Week.

Customer Service Week was established by the International Customer Service Association (ICSA) in 1984 and proclaimed a national event by the U.S. Congress in 1992. National Customer Service Week is celebrated annually during the first full business week of October each year.

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