5 Ways to Get Ready for Customer Service Week

Each year companies around the country renew their commitment to delivering great customer service during the national celebration of Customer Service Week.

Customer Service Week was established by the International Customer Service Association (ICSA) in 1984 and proclaimed a national event by the U.S. Congress in 1992. National Customer Service Week is celebrated annually during the first full business week of October each year.

Continue reading

Examining College Readiness in Arizona

Helios Foundation
(Reprinted with permission)

As Arizona strives to remain competitive in today’s global economy, it’s important for all of us to understand the barriers – at home, in school and in the community – that prevent students from graduating on time and from pursuing, persisting, and completing a post-secondary education.   Continue reading