Your (Driverless) Ride is Here

Featured

By Scott Hullinger
Director of Loss Control & Risk Management
CopperPoint Insurance Companies

Commuters in the East Valley will be seeing more driverless minivans on the streets of Chandler as Waymo, the former Google project, launches the country’s first driverless ride-hailing service.

Yes, a minivan will be driven by technology. No human will be in the drivers seat, ready to seize control of the steering wheel, should things go awry. Continue reading

5 Ways to Get Ready for Customer Service Week

Each year companies around the country renew their commitment to delivering great customer service during the national celebration of Customer Service Week.

Customer Service Week was established by the International Customer Service Association (ICSA) in 1984 and proclaimed a national event by the U.S. Congress in 1992. National Customer Service Week is celebrated annually during the first full business week of October each year.

Continue reading

Think Local, Be Local, Act Local

By Bobbie Fox
Associate General Counsel
CopperPoint Insurance Companies 

What does it mean to buy local and does it really matter?

I’ve been able to answer these questions through my involvement with Local First Arizona, a nonprofit organization that celebrates independent, locally owned businesses. As a Local First board member, I see first-hand Continue reading